Having Your Say!

Henfield Medical Centre are encouraging patients to give their views about the services we provide. We would like to be able to ask the opinions of as many patients as possible Would you like to have a say? We would like to hear your views.

By providing your email details we can add them to a contact list which means we may contact you now and then to ask a question or two about our services.

Common patient questions and answers

Q. Why are you asking people for their contact details? 
A. We would like to be able to contact people occasionally to ask them questions about the surgery and how
well we are doing to identify areas for improvement.

Q. Will my doctor see this information?
A. This information is purely to contact patients to ask them questions about the surgery, how well we are doing and ensure changes that are being made are patient focused. If your doctor is responsible for making some of the changes in the surgery they might see general feedback from patients.

Q. Will the questions you ask me be medical or personal?
A. We will only ask general questions about the practice, such as short questionnaires.

Q. Who else will be able to access my contact details?
A. Your contact details will be kept safely and securely and will only be used for this purpose and will not be shared with anyone else.

Q. Do I have to leave my contact details now?
A. No, but if you change your mind, please let us know.

Q. What if I no longer wish to be on the contact list or I leave the surgery?
A. We will ask you to let us know by e-mail or letter if you do not wish to receive further messages.

Please click on the link below to go to the form: print, complete and either hand in or post to the Medical Practice-thankyou.

Having Your Say form